My name is Dale H. and I am writing you in regards to Terry Keeton. Terry was my loan officer for my home loan. I walked into this situation with no hope of being able to get approved for a loan. All my friends were warning me about loan officers as being dishonest and untruthful. I saw Terry’s website, and started to apply, then just thought “forget it, this is a waste of time “. I closed the browser. I then thought over it for awhile and called Terry on the phone. After a short discussion, I applied online and Terry went to work. I was very surprised when Terry called me back with an approval amount. My approval amount changed a couple of times because I didn’t give Terry all the income information, and others I had forgotten about. (Seems like I was the dishonest one, not Terry)
Terry is a magician when it comes to finding ways to achieve an approval. He was always available, even on Sunday. What loan officer is going to work on a Sunday for a client? Or even for a Client that has such a challenging loan? I was completely impressed and amazed with Terry’s commitment to his clients. He was always pleasant and always honest (even if it was bad news). Terry was there for me from start to after close of escrow. I actually miss talking to him every day. If it wasn’t for Terry Keeton, being a home owner would never have been possible for me or my wife. I cannot express how much I appreciated his efforts. I have not gained a personal contact; I have gained a family friend. I received rave reviews about Terry Keeton from my realtor, and my escrow officer. That is unheard of. They stated the same comments that I experienced also.
I really hope that you realize the asset in your company that you have in Terry Keeton. He will be my number one choice when it comes to future refinancing, or referrals of friends and family.
Lakeside, CA – FHA Purchase – Letter to Branch Manager